Your information
Privacy policy
How this website handles information you choose to share and the everyday data that helps it operate.
Scope
This Privacy Policy applies to the Impact Lives Health Services website, including pages, forms, and messages submitted through this site. It explains our website practices. It does not replace any separate privacy notice, consent form, or Notice of Privacy Practices that may apply when you become a client or receive services.
Information we may collect
We may collect information you submit, such as your name, phone number, email address, service interest, and the contents of a message or appointment request. Our website may also receive standard technical information, such as IP address, browser type, device information, pages viewed, referring URL, and approximate usage data.
Please do not send detailed medical, diagnostic, insurance, or other sensitive clinical information through a general website form, social-media message, or email unless a member of our team has directed you to an appropriate secure method.
How we use information
- To respond to questions, appointment requests, and referral inquiries.
- To operate, protect, maintain, and improve the website and its content.
- To communicate about a request you made or an administrative matter.
- To meet legal, regulatory, safety, or recordkeeping obligations when applicable.
Sharing and retention
We do not sell personal information through this website. We may share information with service providers that help us operate the website or communications, with professional advisers, or when required to comply with law, protect safety, or respond to a valid legal process. We keep information only as long as reasonably necessary for the purpose described, unless a longer period is required or permitted by law.
Your choices
You may contact us to request access to, correction of, or deletion of information you submitted through this website, subject to applicable law and recordkeeping requirements. You may also use browser settings to manage cookies. External links and social-media platforms have their own privacy practices.
Security and updates
We use reasonable safeguards intended to protect website information, but no internet transmission or storage system is completely secure. We may update this policy as our website or practices change. The latest version will be posted on this page.
Contact
For a privacy request or question, email [email protected] or write to Impact Lives Health Services, 1045 Taylor Ave #206, Towson, MD 21286.